Industrial Management

JAN-FEB 2014

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contents industrial management 5 6 8 10 january/february 2014 Contributors in this issue 16 The challenge of 2014: Sustaining morale By Dan Carrison This year could prove challenging for managers if economic and healthcare factors chip away at employee morale. In lieu of a cash windfall, enterprises can serve their employees by instituting a mentoring program, giving them something to be proud of and always being truthful. SEMS Says 22 By the Society for Engineering and Management Systems Board Paul Componation says "thinking about thinking" can help managers make the right decisions. According to Edson Pinheiro de Lima, connecting, interfacing and integrating is the key to international growth for SEMS. Overcoming resistance to change By Michael Umble and Elisabeth Umble Complex implementations and change initiatives in organizations generally experience a high failure rate. This is because significant change always creates some level of uncertainty, uncertainty can lead to fear, and fear can generate significant resistance to the proposed change. Overcoming this resistance requires understanding the various layers of resistance that occur and how to promote ownership of the change initiative. Daily walks train future leaders By Mohammed Hamed Ahmed Gemba is a Japanese word meaning the actual place where value-creating work happens. Many leaders use gemba for solving problems, visiting only when there is an issue. Others practice gemba walks daily to monitor the situation. In reality, gemba is a principle for managing, developing and improving people and processes. It is a valuable tool that helps lean practitioners learn the true facts so they can base management decisions on the actual situation. Medicinal bananas and bionic eyes By Fariborz Ghadar and Hortense Fong A decade has passed since Fariborz Ghadar and his colleagues first conducted the Global Tectonics' study that identified 12 trends that would dramatically shape the future international business environment. Though many of the predictions are coming true, some things have changed. Part one of their revisit to Global Tectonics tackles biotechnology, where mind-boggling breakthroughs in healthcare and food production continue, along with the promise of transforming manufacturing and the environment. 28 Positioning for the future By Peter Grose Coming out of the Great Recession, businesses, particularly those involved in architectural and engineering services, need to rethink how they deal with both clients and employees. Seeking nontraditional sources of funding for projects, adding value in creative ways and transitioning younger staff members into valued contributors can move your company into a successful future. january/february 2014 3

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