Industrial Management

JUL-AUG 2018

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industrial management july/august 2018 SEMS Says How to get in this magazine; new board members come on board Three characteristics for corporate intrapreneurs Want some innovation? Then follow tips from scientists, politicians and Olympians Sustaining strategic and breakthrough improvement A reference model approach can give your formal improvement initiatives a needed shot in the arm Managing workplace resistance to change The right plan can turn diehards into assets for organizational transformation Cybersecurity – the No. 1 threat facing manufacturers Don't ignore the two-headed beast that every business must tame Who is your customer? Viewing everyone as a customer creates a mentality of service that builds loyalty, value and trust

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